For COVID-19 delays and out-of-stock inventories, please view our status page, here.
You may experience delays in receiving your custom order as a result of the additional safety measures we are employing to help protect our teams and our customers. Turnaround times are not guaranteed.
Full Service (Mail-in)
If you requested a shipping box, mailer, or tube, it will arrive in 3-4 business days.
Once artwork has been delivered to our facility, it may take up to 2 business days for the artwork to be checked-in and reviewed by our team.
Once checked-in, you will receive a confirmation email and your order will be placed into production. Your completed frame will ship in 6-12 business days
Please note: Max Plexiboxes, frames over 36x48”, and textiles, may take an additional 20 business days.
Print and Frame (Digital Upload)
Print & Frame orders are placed into production within 1 business day and ship in 3-12 business days. The completed frame is shipped FedEx Ground delivery or freight service depending on the size, and expedited shipping is available upon request.
Please note: Max Plexiboxes, frames over 36x48”, and textiles, may take an additional 20 business days.
Frame Only
Frane Only orders are placed into production within 1 business day and ship in 3-12 business days. The completed frame is shipped FedEx Ground delivery or freight service depending on the size, and expedited shipping is available upon request.
Please note: Max Plexiboxes, frames over 36x48”, and textiles, may take an additional 20 business days.
Print Only
Print Only orders are put into production within 1 business day of being placed and ship in 2-4 business days via USPS or FedEx Ground delivery, and expedited shipping is available upon request.
Simply Framed Black Label
We will get the tube, box, mailer, or label out to you within 3 to 4 business days. The sooner you send in your piece after receiving your packaging, the sooner we can get it framed and shipped back to you. Because we measure every piece of art when we receive it, we do not start production until the piece arrives in our shop. Once we have your piece in hand, we put your frame into production within 5 business days and aim to ship your completed frame in 5-6 weeks.