What is your return policy?

Simply Framed does not accept returns or exchanges due to the custom nature of each order. All sales are final. 

Looking for samples?

• Not sure which frame moulding to pick? Order a sample to see our products firsthand before making a purchase. You can also request samples via email hello@simplyframed.com. 

Have an issue with your order?

• If your order is lost, stolen, or damaged, email hello@simplyframed.com with your order number within 14 days of the delivery date or expected delivery date. Read more here. 
• Orders reported lost or stolen outside of the 14 days, or without photographic evidence of the damage and packaging materials, will not qualify for replacement or reimbursement.

Questions? Reach out to our team at hello@simplyframed.com