Print & Frame, Frame Only, Print Only Service: Once an order has been placed, we can not make any adjustments or accept any cancellations. This includes changing the shipping address.
If you need to change the shipping address, we recommend signing up for FedEx Delivery Manager. This is a FREE service that can be used to:
- Redirect their package to a FedEx location to be held for pickup.
- Reroute their package to a different address.
Mail-in service: You are welcome to cancel your order anytime before your artwork has shipped to our facility. If you cancel your order after your selected mail-in method (tube or flat-mailer) has shipped, you will be refunded for the full cost of the order minus the cost of the mail-in method. The refund will be made to the original form of payment.