What is your return and refund policy?
All orders are custom made and therefore considered final. That said, if you’re not satisfied with your purchase for any reason, let us know within 14 days and we'll refund your frame purchase or work with you to create something you'll love under our Money-Back Satisfaction Guarantee. You can learn more about the details of our Money-Back Satisfaction Guarantee here.
To get started, please email firstname.lastname@example.org with your order number.