Help! I need something corrected on an existing order.

Imagine a world in which your customers never changed their mind, always ordered correctly, entered their shipping info correctly and were always incredibly patient about things like weather delays. 

We get it. We know your customers are demanding and so we have implemented processes to handle the following types of issues and what we call “Order Exceptions”. 

We also know that there might be a time when you order the wrong thing too. 

More information about these topics can be found by typing in these terms or clicking on the links below: 

What happens if I order the wrong thing?

Address Changes 

Order Hold for Shipment Signature Upon Delivery

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